PRIVACY POLICY

1. Introduction

Junior Grassroots Hub (“we”, “our”, “us”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website, or interact with us in any way.

2. Terms and Conditions

Your use of the Junior Grassroots Hub website is subject to this Privacy Policy and our Terms and Conditions.

In the event of a conflict between this Privacy Policy and the Terms and Conditions regarding the use of your personal information, the Terms and Conditions will take precedence.

3. What Information We May Collect

We may collect and process the following personal information:

Name
Email address
Payment information (handled securely via Stripe)
Website usage data (cookies, analytics)

4. How We Use Your Information

Your information is used for the following purposes:

Sending news, updates, or marketing communications (only if you have consented)
Responding to enquiries or support requests
Improving our website and services via analytics

5. Payment Processing & Stripe

For all payments, we use Stripe as our secure payment processor:

When you make a payment, your card details and billing information are sent directly to Stripe via encrypted connection.
We do not store your full card details at any time.
We may store your Stripe payment ID and payment status for auditing, refunds, and fraud prevention.
Stripe may process additional data as set out in their Stripe Privacy Policy.
Stripe is PCI DSS compliant and meets high standards for payment security.

6. How We Store and Protect Your Data

Your data is stored securely on our website platform and with trusted third-party providers (such as Stripe).
Only authorized staff have access to your information.
We back up our data and have measures in place to prevent unauthorized access, loss, or misuse.

7. Data Retention

We retain personal data only as long as needed for administration, legal, or regulatory requirements.

8. Sharing Your Information

We do not sell your personal information.
Your data may be shared with trusted third parties only as necessary to provide our services (e.g., Stripe for payments, web hosts, marketing platforms).
We may disclose your information if required by law or to protect our rights.

9. Cookies and Analytics

Our website uses cookies for a better browsing experience and to help us understand how our site is used.
You can manage cookie preferences in your browser settings.

10. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent for marketing at any time (unsubscribe link in every email)
Contact us to object or restrict how your data is used

11. Contact Us

For questions about your data or this policy, please contact:

Junior Grassroots Hub
Email: [email protected]

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please review this page periodically for any changes.

"The Junior Grassroots Hub has been a game-changer for us, helping us expand our reach within the grassroots football community by connecting directly with coaches and parents. Its allowed us to gain valuable insights into what clubs need & want from their kit supplier. We’re proud to be partnered with Junior Grassroots Hub and highly recommend it to any business considering a partnership.”

"Thanks to Junior Grassroots Hub’s incredible reach across the grassroots community, nearly 200 teams have collectively raised over £2,000 in a short space of time. Their customer service is second to none. Always approachable, easy to contact, and a pleasure to work with.”